Terms of Service

1. General Provisions

1.1. These Terms of Service (the “Terms”) govern the use of the Adveits CRM+ software (the “Service”) provided by ADVEITAS, UAB, legal entity code 304539496, registered office at Vilkpėdės g. 20A, LT-03151 Vilnius, Lithuania, email info@adveits.com, phone +370 688 09998 (the “Company”, “we”, “us”).
1.2. By registering for, creating an account for, or otherwise using the Service, you (the “Client”, “you”) confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, you may not use the Service.
1.3. If you use the Service on behalf of a company or other legal entity, you confirm that you have the authority to bind that entity to these Terms.

2. Definitions

Service – the Adveits CRM+ software, provided as SaaS (Software as a Service), including all its modules (sales, contacts, projects, teams, data management, analytics, etc.).
Account – a Client’s unique registered environment within the Service.
Client Data – any data, including personal data, that the Client or its users upload, store, or process using the Service.
Plan – a specific subscription package (CR1, CR2, CR3, or other), with its assigned features and usage limits.
Trial Period – a 30-day free trial of the Service that does not require payment card details.

3. Description of the Service

3.1. The Service enables the Client to manage sales, contacts, projects, teams, and related business processes in a single system, enhanced with artificial intelligence features.
3.2. The Company offers several Plans (CR1, CR2, CR3), differing in included features, user or storage limits, and price. The current list of Plans, prices, and conditions is published on the Company’s website at crm.adveits.com.
3.3. The Company reserves the right to change, add to, or discontinue individual features of the Service, notifying Clients of material changes in advance by email or via a notice within the Service.

4. Registration and Account

4.1. To use the Service, the Client must create an Account, providing accurate and current information.
4.2. The Client is responsible for maintaining the confidentiality of their Account credentials (password) and for all activity that occurs under their Account.
4.3. The Client must promptly notify the Company at info@adveits.com if they suspect unauthorized use of their Account.

5. Trial Period

5.1. The Company provides a 30-day Trial Period during which the Client may use the Service free of charge, without providing payment card details.
5.2. If the Client does not select a paid Plan by the end of the Trial Period, the functionality of their Account may be limited, or the Account may be temporarily suspended, following prior notice by email.
5.3. The Company reserves the right to change the duration or conditions of the Trial Period for new Clients, updating the information on its website accordingly.

6. Pricing and Payment

6.1. Service prices are stated in euros, exclusive of VAT unless otherwise indicated, and are published on the Company’s website.
6.2. Billing is carried out on a monthly or annual cycle, depending on the Client’s selection. A discount applies for annual billing, as indicated on the website.
6.3. Where a Plan’s storage or other quantitative limit is exceeded, an additional fee applies, as indicated in the relevant Plan’s terms.
6.4. The Company may change prices, notifying Clients at least 30 days before such changes take effect. Price changes do not apply to a billing period already paid for.
6.5. If payment for the Service is not made on time, the Company may restrict access to the Account, having notified the Client in advance.

7. Term and Termination

7.1. The agreement between the Client and the Company takes effect upon Account creation and remains in effect indefinitely, until terminated in accordance with these Terms.
7.2. The Client may cancel the Service at any time by closing their Account in the Service settings or by written request to the Company.
7.3. The Company may suspend or terminate a Client’s Account if the Client breaches these Terms, fails to pay for the Service, or uses the Service for unlawful purposes.
7.4. Upon Account termination, the Client has 30 days to download (export) their Client Data. After this period, the Company may permanently delete the Client Data.

8. Client Data and Data Protection

8.1. All Client Data uploaded to the Service remains the exclusive property of the Client. The Company does not acquire any ownership rights over such data.
8.2. Where Client Data includes personal data of third parties (e.g., contact details of the Client’s own customers), the Client acts as the data controller and the Company acts as the data processor, within the meaning of Regulation (EU) 2016/679 (GDPR).
8.3. The Client confirms that it has a lawful basis for processing (including uploading to the Service) any third-party personal data, and is solely responsible for the lawfulness of such processing.
8.4. The terms governing personal data processed by the Company on the Client’s behalf are set out in a separate Data Processing Agreement (DPA), which forms an integral part of these Terms and is available at crm.adveits.com/dpa.
8.5. The terms governing the Company’s processing of personal data of Clients (natural persons using the Service), as data controller, are set out in a separate Privacy Policy, available at crm.adveits.com/privacy-policy.

9. Acceptable Use

9.1. The Client agrees not to use the Service for:
unlawful, fraudulent, or harmful purposes;
distributing spam, malware, or conducting cyberattacks;
attempting to gain unauthorized access to the Service or other users’ data;
disrupting or excessively burdening the Service in a way that may harm other users;
infringing the rights of third parties (intellectual property, privacy, etc.).
9.2. The Company may immediately suspend an Account upon determining a breach of this section.

10. Intellectual Property

10.1. All intellectual property rights in the Service’s software, design, trademarks, and related documentation belong to the Company or its licensors.
10.2. By agreeing to these Terms, the Client is granted a limited, non-exclusive, non-transferable right to use the Service in accordance with the selected Plan, for the term of the agreement.
10.3. Copying, modifying, decompiling, distributing, or reselling the Service or any part of it without the Company’s prior written consent is prohibited.

11. Service Availability

11.1. The Company makes reasonable efforts to ensure uninterrupted operation of the Service but does not guarantee that the Service will operate without interruptions or errors.
11.2. The Company may temporarily suspend the Service for maintenance, updates, or other reasonable purposes, notifying Clients in advance where practicable.

12. Limitation of Liability

12.1. The Service is provided “as is”, without any additional warranties, except those that cannot be excluded under applicable law.
12.2. To the extent permitted by applicable law, the Company’s liability for any damage arising from use of, or inability to use, the Service is limited to the amount the Client paid to the Company during the 12 months preceding the event giving rise to the claim.
12.3. The Company shall not be liable for indirect, incidental, or consequential losses, including lost revenue or lost data, unless caused by the Company’s intent or gross negligence.
12.4. This limitation does not apply to liability for death, personal injury, fraud, or other cases where liability cannot be limited by law.

13. Changes to These Terms

13.1. The Company may amend these Terms, notifying Clients of material changes by email or via a notice within the Service at least 14 days before such changes take effect.
13.2. Continued use of the Service after the changes take effect constitutes acceptance of the updated Terms.
14. Governing Law and Dispute Resolution
14.1. These Terms are governed by the laws of the Republic of Lithuania.
14.2. Any disputes arising out of or in connection with these Terms shall be resolved through negotiation. If no agreement is reached, the dispute shall be resolved by the courts of the Republic of Lithuania having jurisdiction over the Company’s registered office.
14.3. Consumers (natural persons using the Service for non-business purposes) have the right to contact the State Consumer Rights Protection Authority or the Online Dispute Resolution (ODR) platform.

15. Contact Information

ADVEITAS, UAB
Legal entity code: 304539496
Address: Vilkpėdės g. 20A, LT-03151 Vilnius, Lithuania
Email: info@adveits.com
Phone: +370 688 09998

Last updated on: 2026.07.18