CRM Data Hygiene: How to Keep It Clean Over the Long Run

CRM Data Hygiene: How to Keep It Clean Over the Long Run

Data that was clean right after rollout naturally starts to degrade after a year — new employees who haven’t learned all the rules rush through filling in fields, and outdated information never gets removed.

How to keep things clean long-term

  1. Clear, documented rules for how each important field should be filled in
  2. Periodic automatic checks flagging empty or clearly incorrect entries
  3. One person responsible for data quality, not just data usage

Data hygiene isn’t a one-time project — it’s an ongoing process that either gets maintained deliberately, or gradually falls apart without anyone immediately noticing.

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