A freelancer often works with several clients at once — and your project is just one of them. With an in-house employee, workload is easier to see, since all of their working time belongs to one team. With a freelancer, you only see your own project’s slice, and the rest of their day stays “unknown.”

What you can control on your end: clearly defined deadlines and priorities for the tasks assigned to them, a real picture of how many tasks from your projects they currently have, and an early signal if their response time starts stretching out — which often points to overload somewhere else.

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